|Protective Services provides guardianship services to homebound clients who cannot come to the agency for service.|
|» Hotline: Initial Agency Contact. Worker records Demographics and Presenting Problem and referral to case manager|
|» Case Management: Entry of detailed client information and development of Action Plan to address client issues. Referral to agencies to address client problems.|
» Guardianship Accounting: Agency receives client income, pays expenses and handles all financial matters for the client.